Privacy Policy

Last updated: 8 April 2026 · Controller: MyTrainer UK (Pavilion at 129 Grand Drive, Raynes Park, London SW20 9LY, United Kingdom)

This policy explains how we collect and use personal data when you use mytraineruk.com (the “Site”). It is written for clients, visitors, and trainer partners in the United Kingdom.

1. Legal basis and UK GDPR

We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Depending on the activity, we rely on consent, contract, legitimate interests (such as fraud prevention, analytics with consent, and improving the Site), or legal obligation.

2. What we collect

Contact and account data: name, email address, telephone number, and messages you send via forms.
Technical data: IP address, browser type, device identifiers, and approximate location derived from IP.
Usage data: pages viewed and interactions, where analytics cookies are accepted.
Marketing preferences: newsletter choices when you opt in.

3. Cookies

We use essential cookies required for security and preferences. Optional analytics or marketing cookies are placed only if you accept via the cookie banner. You can change your mind by clearing Site storage or contacting us.

4. How we use data

To respond to enquiries and manage trainer partnerships.
To operate accounts, bookings, and payments (when those features are enabled).
To improve accessibility, performance, and content relevance.
To comply with law and enforce our terms.

We may share data with hosting providers, email delivery services, analytics platforms (with consent), and professional advisers. Where processors are outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

6. Retention

We keep data only as long as needed for the purposes above, including statutory limitation periods. Marketing data is refreshed on a regular cycle or deleted on unsubscribe.

7. Your rights

You may request access, rectification, erasure, restriction, portability, and may object to certain processing. You may withdraw consent at any time where processing is consent-based. You can lodge a complaint with the Information Commissioner’s Office (ICO).

8. Children

The Site is not directed at children under 13. Youth athletes should use parental or guardian involvement when submitting data.

9. Security

We implement appropriate technical and organisational measures, including TLS (HTTPS), access controls, and vendor due diligence.

10. Contact

Data protection queries: privacy@mytraineruk.com · Contact form